Terms and Conditions

If you use the www.edgilpools.com and/or www.edgil.on.ca website(s) (the "Website(s)") or if you submit information and/or any personal data to us, you agree to be bound by these terms and conditions.

In these terms and conditions, "we" and "us" means the Edgil Pools Ltd. of Simcoe, Ontario, Canada

Access to the Website and content
We will endeavour to allow uninterrupted access to the Website, but access to the Website may be suspended, restricted or terminated at any time. We reserve the right to change, modify, substitute or remove without notice any information on the Website from time to time. We assume no responsibility for the contents of any other websites to which the Website has links. The use of this website in any form constitutes your acceptance of these terms and conditions.

Intellectual Property
The copyright in the material contained in the Website, together with the website design, text and graphics, and their selection and arrangement, and all software compilations, underlying source code and software belongs to us, our website designer or our third party licensors. All rights are reserved. None of this material may be reproduced or redistributed without our written permission. You may, however, download or print a single copy for your own non-commercial, off-line viewing. Product and company names mentioned on this Website may be the trademarks or registered trademarks of us or their respective owners.

Exclusions of liability
We use reasonable endeavours to ensure that the data on the Website is accurate and to correct any errors or omissions as soon as practicable after being notified of them. We do not monitor, verify or endorse information submitted by third parties for posting on the Website and you should be aware that such information may be inaccurate, incomplete or out of date. To the extent permitted by applicable law, we disclaim all warranties, terms and representations (whether express or implied) as to the accuracy of any information contained on the Website. We do not guarantee that the Website will be fault free and do not accept liability for any errors or omissions. Should you make purchases of products and/or services offered on this website, our liability for any damages and or loss shall not exceed the value of the said products involved and/or services as listed on this website. In no way will we or any of our affiliates be held responsible for any loss or damages incurred due to the use of this website and any of the functions and/or experiences derived from its use. Due to the nature of electronic transmission of data over the internet, and the number of users by whom data is posted on to the Website, any liability we may have for any losses or claims arising from an inability to access the Website, or from any use of the Website or reliance on the data transmitted using the Website, is excluded to the fullest extent permissible by law. In no event shall we be liable for (a) any indirect or consequential loss; or (b) any loss of profit, data, revenue, business opportunity, anticipated savings, goodwill or reputation whether in contract, tort or otherwise arising out of or in connection with the use of the Website save where such liability cannot be excluded by law. While we endeavour to avoid any inclusion of unacceptable code by us or third parties we cannot give any warranty that the Website is free from viruses or anything else which may have a harmful effect on any technology.

A cookie is a small text file written to your hard drive that contains information about you. Cookies do not contain any personal information about users except for the information you personally may enter. Once you close your browser, the cookie simply terminates. We may use cookies so that we can personalise your experience of the Website. If you set up your browser to reject the cookie, you may still use the Website, but you may not be able to use all of the features. Some of our business partners may use cookies on our site (for example, advertisers). We have no access to or control over these cookies.

We may terminate your access to the Website and the services within it at any time without notice to you. All disclaimers, indemnities and exclusions in these terms and conditions shall survive such termination.

We may modify these terms and conditions at any time by publishing the modified terms and conditions on the Website. Any modifications shall take effect immediately after posting on the Website.

Governing law and jurisdiction
These terms and conditions shall be governed by and construed in accordance with Canadian law and any disputes shall be subject to the exclusive jurisdiction of the Canadian courts, to which both parties submit.

Our Privacy Policy
To comply with federal privacy legislation, this statement is meant to describe what types of identifiable information about our customers (“Personal Information”) we collect and use, why we do so and whether and to whom we disclose it. It also describes how you can contact our Privacy Officer with any inquiries or complaints, or to exercise your rights under the Privacy Laws, including your right to access and correct or remove your Personal Information.


We may collect -
* Contact information such as your Name, Address, Phone Numbers and email address
* Information on Your Pool or Spa and Equipment – make, model, size, age & condition
* Information on Your Chemical Usage and water test history
* A list of your purchases from us
* Information as regards to your preferences and requirements

If we have been to see your pool or spa for service or some other reason, we may also collect -
* Your 911 address, and directions
* Information as to gate or door access and on your dogs
* A record of any service work done or needed
* Copies of quotes

For Service customers and others with charge accounts, we will also keep -
* Your Payment history

We will use this information to –
* Establish your requirements and preferences and, to the best of our ability, provide you with the products and services that meet them.
* Administer your account, including billing and collection.
* Send out information to you about events, and products and specials.
* Contact you about service work, specials requests or with answers to questions, or if you forgot something at the store.
* Determine eligibility for-
* Credit
* Warranties or Return of Goods
* Special services and discounts

At Your Request, we may keep your credit card number on file to be used, only according to your instructions to us, to make payments to us.


Unless the customer authorizes us to release it, or release is required or permitted by law, we will not disclose Personal Information to third parties except as noted below. In particular, we will never sell Personal Information to third parties.

We may share personal information with other companies we work closely with such as South Coast Pools and Fausto Construction. If the work you want or need is outside our area of expertise, we may ask one of them to help us. If South Coast Pools installed or refurbished your pool, we, as their designated service company, may share with them any information we have on your pool.

In order to process warranty claims on any items purchased by you, we may need to provide your personal information to the distributor or manufacturer of that item.

If you sell the property where your inground pool is located, or if you sell your pool, spa or equipment to someone else, we may use any information we have about that pool, spa or equipment to help the new owner.


If you wish to discuss or comment on our policies, or discuss or correct any personal information we may have, please use our contact page or call us at 519.426.3920

We reserve the right to change these policies without notice.

Pool services

Monday to Friday 8:00 - 5:00 and Saturday 9:00 - 4:30